Deliver unparalleled personalization, drive loyalty, and maximize revenue with a platform seamlessly integrating online and in-casino experiences.
Player 360 is more than just a CRM—it’s an ecosystem designed to revolutionize how casinos interact with players across all channels. Whether a player is enjoying online games or sitting at a slot machine, Player 360 connects every touchpoint into one cohesive platform, allowing operators to personalize experiences, reward loyalty, and track engagement in real time.
Player 360 is more than just a CRM—it’s an ecosystem designed to revolutionize how casinos interact with players across all channels. Whether a player is enjoying online games or sitting at a slot machine, Player 360 connects every touchpoint into one cohesive platform, allowing operators to personalize experiences, reward loyalty, and track engagement in real time.
Centralized data collection from both digital and physical channels.
Tailor offers recommendations and services to each player based on real-time insights.
Seamless interaction across online platforms, mobile apps, and casino floor experiences.
Predict player behavior, optimize promotions, and automate customer service to deliver the best player experience.
Casinos are no longer limited by physical location—Player 360 allows operators to engage with players wherever they are, ensuring a consistent and delightful online and in-person experience. By breaking down data silos and connecting systems, Player 360 empowers casinos to understand player behavior, drive retention, and maximize Player Lifetime Value (LTV).
Casinos are no longer limited by physical location—Player 360 allows operators to engage with players wherever they are, ensuring a consistent and delightful online and in-person experience. By breaking down data silos and connecting systems, Player 360 empowers casinos to understand player behavior, drive retention, and maximize Player Lifetime Value (LTV).
Connect player data from online gaming, in-casino activities, and loyalty programs into a single, actionable view.
Respond to player actions instantly with personalized bonuses, offers, and incentives.
Track player engagement and spending to offer tailored rewards that drive long-term loyalty.
Keep players coming back with personalized experiences that boost engagement, no matter where they are.
Player 360 encapsulates every element of the casino experience. From online games to the casino floor, Player 360 integrates all data sources, player touchpoints, and loyalty systems into a single view, enabling personalized, seamless interactions that keep players coming back.
Player 360 encapsulates every element of the casino experience. From online games to the casino floor, Player 360 integrates all data sources, player touchpoints, and loyalty systems into a single view, enabling personalized, seamless interactions that keep players coming back.
Capture and analyze player behavior in real-time, enabling operators to act quickly and deliver relevant, personalized interactions.
Set up automated campaigns across channels that trigger based on player actions, preferences, and engagement history.
Track every player interaction, whether online or in-person, to ensure no opportunity is missed.
Use AI to predict player behavior and deliver personalized recommendations and rewards in real-time.
Collect, organize, and analyze player data from every touchpoint.
Deliver highly personalized content, offers, and recommendations.
Automatically trigger promotions and communications based on player actions and preferences.
Create and manage tiered loyalty programs that reward high-value players and incentivize repeat visits.
Leverage advanced analytics and machine learning to anticipate player needs and deliver timely, relevant offers.
Player 360 goes beyond CRM. It’s a tool designed to increase revenue, enhance player satisfaction, and boost engagement through smarter, more connected player interactions. With Player 360, you’re not just managing relationships—you’re building a platform for sustained growth and innovation.
Personalized experiences keep players coming back
Deliver more value by understanding player preferences and habits
Use data-driven rewards to keep your top players loyal
Automate routine tasks, freeing up staff to focus on delivering exceptional service
At Adroit Capital, we share a unified vision, no matter where our team is. We’re driven by a passion for innovation, bold ideas, and the execution that delivers exceptional results. One Vision, Global Impact.
Bryan Lindsey is a gaming executive with over 25 years of experience in hospitality, gaming, and sports betting. As a former President of Red Rock Resort, he played a key role in its $6 billion expansion. Bryan also helped design and launch the Wynn Rewards program. Currently a strategic advisor to top firms like Wynn Resorts, Game Play Network, and ProntoBlock, he is the founder of Crimson International, a global gaming advisory firm. Bryan’s passion for innovation and mentorship makes him a respected leader in the gaming industry.
Implement a winning strategy with this step-by-step guide to building a seamless, omni-channel, and data-informed player experience.
Get a 360-degree view of where your current player engagement strategies stand and identify actionable areas for growth.
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Sanjiv Goyal is a Hollywood producer, author, Investor, and futurist with a Master’s in Applied Mechanics from the Indian Institute of Technology Delhi. Known for blending technology with storytelling, Sanjiv’s popular YouTube series and radio show, Confessions of a Futurist, has inspired millions and has over 3 million views. A lifetime digital fellow of the IIT Council, Sanjiv combines deep technical expertise with creativity, pushing boundaries and leaving a lasting impact on industries.
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